1. Support
  2. SUP-35620

JIRA associates a different custom issue type to the workflow

Details

  • Type: Error
  • Status Closed
  • Investigation Time
    SLA-0 Free: 1d
    Due date: 30/Apr/18 13:03
    Time elapsed: 56m
    Time remaining: 7h 4m
  • Company

Description

JIRA associates a different custom issue type to the workflow.

This error has been reported at Atlassian Community, and reproduced by the Atlassian Supported Team.
—
https://community.atlassian.com/t5/Answers-Developer-Questions/Having-problems-when-I-assign-a-specific-issue-type-to-a/qaq-p/518884
—
https://community.atlassian.com/t5/Jira-questions/Jira-mixes-Issue-Types-when-assigning-Workflows-to-issue-types/qaq-p/354534
—

How to reproduce it?

1.Create a new Project <Project_Name>
2.Navigate to the Project Settings >> Workflows
3.Edit Workflow >> Publish >> Save a Backup Copy >> Publish
4.Navigate to the Project Settings >> Issue Type >> Actions >> Edit Issue Types >> Add Issue Type >> <New_Issue_Type> >> Add >> Save
5.Navigate to the Project Settings >> Workflows >> Add Workflow >> Add 6.Existing >> Select the Copy Backup >> Select just the Issue Type newly created >> Finish

Result: The actual Issue Type assigned is not the one previously selected!

The error occurs in the following integration:
Calendar for Jira - Plan Team Activities / Version: 1.6.3
Jira: JIRA Software 7.6.2 / JIRA Core 7.6.2

Attachments

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    • Comments
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    Nina Lokotaeva (Teamlead) added a comment -

    Dear Ana,
    Sorry for the late answer and thank you for reporting a bug in our Calendar for Jira.
    Now the issue is into development process and it will be fixed in the nearest release.

    Robot (Teamlead) added a comment -

    Добрый день, Ana Kniphoff (Atlassian)

    Данный запрос не обновлялся последние 3 дня. Через 3 дня он будет автоматически закрыт.

    Hello, Ana Kniphoff (Atlassian)

    This issue has not been updated for last 3 days. It will be closed in 3 days automatically.

    Robot (Teamlead) added a comment -

    Добрый день, Ana Kniphoff (Atlassian)!

    Данный запрос не обновлялся последние 6 дней. Мы закрываем его. В любом случае нам приятно, что вы были частью нашей жизни.

    Hello, Ana Kniphoff (Atlassian)!

    This issue has not been updated for last 6 days. We are closing it now. Any way, we are happy to meet you in our life.

    Anton Romm (Teamlead) added a comment -

    Hello Ana,

    This bug has already fixed. I mean this article https://confluence.atlassian.com/jirakb/assign-issue-types-to-workflow-does-not-work-correctly-824345777.html

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